Inbound

Inbound is a cloud-based telephony service for both geographic and non-geographic numbers that provides online access to a full range of call routing, monitoring and management tools, empowering your business with the perfect customer service.

Available as Contact Point, Contact Path, Contact Pro and Business Continuity, Inbound is delivered through an intuitive web interface that enables changes to be made directly and quickly.

It can be set up in minutes, is easy to use and offers feature-rich network services that are scalable, cost-effective and require no capital outlay. With four levels of service, we have the right Inbound solution for your business.

Introduction to Inbound

The benefits of Inbound

  • Use with any number, anywhere, from any device – the service is available on both geographic (01/02)and non-geographic (08/03) numbers and is accessed through a secure user-friendly website
  • Multi-purpose – use the service to effectively manage everyday calls, to enable employees to work more flexibly or as robust business continuity solution
  • Easy-to-use – the entire service is designed to be jargon-free, intuitive and to enable you to become very productive, very quickly
  • Immediate set up – everything’s online and directly feeds into our network giving the ability to instantly create or make changes to call plans, announcements and other features
  • No capital outlay – no set up costs means that it can be funded out of operational spend, enabling quick decision making and implementation

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