Call Recording

Call recording is used by an increasing number of organisations because of its value in resolving commercial disputes, in training and refining call-handling skills.

Secure Access

  • Recording
  • Playback & storage are totally secure with rapid call identification.

Improve Dispute Resolution

  • An accurate record of disputed facts
  • Assists faster, amicable resolution saving time and money.

More Effective Training

  • Listening to and analysing what was actually said during a call
  • Cuts training times
  • Improves performance.

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